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New Member

Error with View Mail for Outlook

Unity version 4.02 Engineer Release 19

CallManager 3.3(3) SR-1.

When subscribers try to interface with their voice messages via outlook randomly they are getting the following error:

Assertion failed: HRESULT 0x80070005

File e:\views\Unity4.0.1.55\un_Client|MediaMaster\Src\MMO\OutlookAudio.cpp

Line 567

I have never seen this error, usually the client works fine. I have made sure that the options in the View Mail Client were configured to communicate to unity via IP Address, still the same result.

1 REPLY
New Member

Re: Error with View Mail for Outlook

This is a known bug. Please see CSCea30718. The bug was fixed in VMO 4.0(3).

VMO 4.0(3) can be downloaded from: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/vmo/vmo403rn.htm#1050877

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