Yes you are right i mean Expected wait Time only.In UCCX ,system is returning expected wait time in seconds. Is there is any other default standard to get it in minutes or we have to build our logic? Kindly help me
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...