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Exchange 2000 issue

Hi,

I am installing Unity 4.0.2 integ with CM.Installation went through smoothly upto Exch 2000.But while running "Configure Cisco Unity Message Store "(Cisco Unity Installation & Configuration Assistant) I am getting an error "Failed finding mailbox for system account Unity_ServerName" "Cisco Unity has not been properly installed".

when I create a new user (on a domain controller sitting on a different server) I am not able to see exchange task.

Previously I had installed Unity 4.0.1 Demo version on the same serverwhich was working fine.

Unity (Mem Server)& Exch 2000 are on the same server & Domain controller (ADS)is installed on a different server

Require help on troubleshooting the above problem.

Regds

Kiran.M.S

1 REPLY
Cisco Employee

Re: Exchange 2000 issue

When you are creating AD users and you select the option to also create a mailbox, is the Exchange Tasks option greyed out? Can you find the Unity_ account anywhere?

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