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Exchange IS limits

If a client wants to restrict the size of users exchange mailbox (voice mail box) on a site basis and give unlimited to VP's and managers I realize this can be done via Exchange admin tool. <br><br>Is this how limits are normally implemented?<br><br>If so when a limit is implemented of 10 meg and a user is already over that will they get a warning voicemail?<br><br>Will imposing limits in any way adversly affect or comprimise the system other than sending out warnings to people over their limit?<br><br>Thanks,<br><br>Paul.<br><br><br>


Re: Exchange IS limits

Yes, you must implement mailbox limits in Exchange. The easiest way to do this is to set a site wide limit for everyone and then over ride the limit for the exec types that need more space. 10 Meg is a tad shy for a mailbox limit, by the way.

There are actually 2 limits here… the first limit indicates when the user starts getting barked at and is not allowed to send messages (but can still get them) and the 2nd limit is when both inbound and outbound messages are no longer allowed (i.e. any inbound messages are bounced back as NDRs).

If a user is nearing the first limit, when they call in to check messages over the phone, Unity will tell them “you mailbox is almost full… “ and then warn them to clean out their box etc… when the 2nd limit is reached it says “You’re mailbox is full” and we go on to say they can’t leave messages any longer and they’re a bad and lazy person etc…

It’s important to note that these are not special Unity restrictions, we are following (and must follow) the Exchange limits. Exchange doesn’t allow us to ignore these limits and go ahead and send messages or punch messages in the inbox anyway… the Outlook client shows the user warning messages in their inbox indicating the same type of thing.

Yes, if the user is at the limit you set already, when they call in they’ll get barked at. Their Outlook client will start crabbing at them as well.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems (new page for Unity support tools and scripts)

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