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Community Member

Ext Mobility Host not Found

CCM 4.1.3sr3a

I've had my ext mobility service stop working. When trying to log into a phone, I get the login/logout selection, but once I select the service, I get a host not found error. It first happened when I changed the max # of calls and busy trigger for a DN on a profile. I logged out the device profile and when I went to log back in I received the error. Now I can't get any of them to work.

Any suggestions?

2 REPLIES
Hall of Fame Super Red

Re: Ext Mobility Host not Found

Hi David,

Have you checked to see (from Sevicability>Control Centre>EM Serivce) to make sure that EM Service is running? Also, here is an excellent troubleshooting doc;

Troubleshooting Extension Mobility in Cisco CallManager

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080093e72.shtml#host

Hope this helps!

Rob

Community Member

Re: Ext Mobility Host not Found

Delete your profiles and recreate them from scratch. When you change parameters, it can cause things to be buggy.

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