I've had my ext mobility service stop working. When trying to log into a phone, I get the login/logout selection, but once I select the service, I get a host not found error. It first happened when I changed the max # of calls and busy trigger for a DN on a profile. I logged out the device profile and when I went to log back in I received the error. Now I can't get any of them to work.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...