We have had two scenarios where we added a new user (e.g. Kent @ extension 4093). Later received a call from Doris @ 4131 complaining she couldn't get into her mail. Her extension had somehow changed to 4093 from 4131. Changed her extension back to 4131 and it automatically changed Kent's to 4131. When I changed Kent's back to 4093, it changed Doris' too. I believe there must have been a pointer mix up somewhere, so I deleted Kent and re-added him to fix the problem.<br><br>We have a work-around, but wanted to record the suspected "bug"<br><br>Norm Cook<br>Gibson Petroleum Company Limited
Re: Extension assigned to two users simultaneously
There was a known problem where you could get "cross linked" call handlers behind the subscriber accounts in a few versions of 2.4.5 (I updated the dbWalker application on my site to check for this). It's been fixed in 2.4.6. (hopefully you're on 2.4.5 and this is the same problem!)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...