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Extension mobility and ICD Agent Desktop

Hi

I have configured extension mobility on a CCM 3.1(2c), and I’m trying to use the ICD Agent Desktop. In the CCR Application Administrator’s Guide is there a note saying that you cannot use extension mobility with ICD Agent Desktop.

Is there a workaround so I can use both feature together?

Thanks,

Haavar

1 REPLY
New Member

Re: Extension mobility and ICD Agent Desktop

In short NO. You are stuck with the fixed phone profile.

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