Extension Mobility causes ring delay

[vectraeee]

Hi,

i've configured my callmanager 4.1(3) with extension mobility features.

I've a problem:

when a user login on a phone, he can load his profile correctly (for example ext.900) , but when i call that extension (900) from another phone, the phone ring out after 15 seconds...i don't think it is a normal behaviour.

Anyone has already experienced this problem?

[vectraeee]

nobody have an idea?

[noran01]

i also have this same problem. i disabled all EM functionality and removed the device profile for that phone and it still happens.

[Majdi Harb]

hi vectraeee

what u have is an interdigit, As the Cisco

CallManager collects digits, it attempts to match route patterns in the database. Interdigit timeout occurs when the closest matched route pattern has a number of possible digit-string matches. Cisco CallManager has the interdigit timer set to 15 seconds by default.

just go to Route Plan > Route Plan Report, and remove/alter (pattern,line DN,VM port DN, pickup group DN, pilot points DN,....etc ) that causes this possible match, possible match may looks like 900X

hth

please remember to rate helpful posts

/majdi