Extension mobility - How to log out?

[yshraybman]

I'm following these steps:

Step 1 From Cisco CallManager Administration, choose Feature > Cisco IP Phone Services.

Step 2 From the Cisco IP Phone Services list, choose Extension Mobility Service.

Step 3 Change the URL to the new service URL:

http://<IP Address of Extension Mobility>/emapp/EMAppServlet?device=

#DEVICENAME#

where IP Address of Extension Mobility specifies the IP Address of the Cisco CallManager where Cisco CallManager Extension Mobility is installed.

Step 4 From the Cisco IP Phone Services list, choose Logout Service.

Step 5 At the Service URL field, enter the new service URL:

http://<IP Address of Extension Mobility>/emapp/EMAppServlet?device=

#DEVICENAME#

where IP Address of Extension Mobility specifies the IP Address of the Cisco CallManager where Cisco CallManager Extension Mobility is installed.

I can sign in just fine but if I try to logout and press Services button nothing is listed there. Am I missing something?

Please note that in documentation the URL for sign in a logout is the same. Is that an error?

[Brandon Buffin]

In Device Profile configuration, click Subscribe/Unsubscribe Services and subscribe each Device Profile to the Extension Mobility service.

Brandon

[agopala]

have you subscirbed the device profile to the service?

Have you added the user with EM parameters, including device profile?

have you restarted tomcat service?

[yshraybman]

The logout service appeard after restarting Tomcat.

Thanks.