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Extension Mobility in CCM 5.0(4)

Hello All,

I am configuring Extension Mobility in CCM 5.0(4)and i followed all the required steps.

The "IP Phone Service" has been created and i am using the service URL: http://<IP Address>/emapp/EMAppServlet?device=#DEVICENAME#

I have enabled "extension mobility" for the IP Phone.

The "Extension Mobility" Service has been activated, The "Cisco Tomcat" Service has been restarted.

When i press the services button on the IP Phone i receive the following message on the phone: "Host not found"....then after a while i receive the message "Select Directory".

When i place the Service URL in my PC browser it shows me the xml application:

<?xml version="1.0" encoding="utf-8" ?>

- <CiscoIPPhoneText>

<Title>Login response</Title>

<Text>Login Unsuccessful</Text>

<Prompt>[207]-Device Name Empty</Prompt>

- <SoftKeyItem>

<Name>Exit</Name>

<URL>SoftKey:Exit</URL>

<Position>1</Position>

</SoftKeyItem>

</CiscoIPPhoneText>

Please help.

Thanks in advance

1 REPLY
Gold

Re: Extension Mobility in CCM 5.0(4)

The URL should use port 8080 and not port 80 as it was being used with CM 4.x and before. The New URL to be used is http://:8080/emapp/EMAppServlet?device=#DEVICENAME#

Check http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_4/ccmfeat/fsem.htm#wp1278809 for more info.

HTHs

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