I have been through the Extension Mobility config doc several times, step by step. Been through the CRA install doc several times, step by step. As well as checked out the links provided in some of the other EM topics... so on to it...
I have everything set to go, verified URL's and that port 8080 is responding. Triggers are all set, and services are configured on the phone, but when I access the Login service, I get a:
LoginServer conn. error
In the display of the phone.
I have tried enabling Anonymous access to the LoginService directory in ISM.
Any ideas on what could be causing this?
When I browse to my server:8080 I get the CRA info blip, so I know its out there, I just am not sure what the "block" is in the login process.
Anyone know which traces I can turn up to see where the break is?
- In DCD Admin, goto cisco.com->CCN->systemProfiles. Select the 'Hoteling Profile'. Verify the IP address in the URL field. This should be the IP address of the CM publisher.
-When integrating with Microsoft Active Directory, the base context for the apps engine is incorrect
-On the Application Server, set the base context to include a cisco ou (not just a cisco dc). So for the company mycompany.com, the base context would be ou=cisco,dc=cisco,dc=mycompany,dc=com (change the mycompany entry to the site specific name).
NOTE: When the base context is changed, the application settings must be reconfigure to find the directory information in the new context.
-Check the http:\\cm_ipaddr\LoginService\Tools\sampleloginapp.asp. If the error returned is "Error Parser Class Not Found org.apache.xerces.parsers.SAXParser null"
Then during installation, the Virtual directory was not created and the ClassPath was not inserted
-The installation failed some manner. (root cause not yet determined)
-First, under Default Web Site, create a new virtual web named LoginService. The local path should be C:\CiscoWebs\LoginService. Change the application protection to High(Isolated) Next, follow the steps to allow IIS to control the password for Anonymous devices.
-Once the virtual web has been created, the system variables for ClassPath must be added to allow the SAX parser to perform it's tasks. Right click on My Computer->Properties->Advanced->Environment Variables. If the ClassPath variable does not exist, create the variable. The value for ClassPath should be:
I know that the ip address of the box was changed between the time we installed CRA and the time we configured extension mobility. The problem is when I go the DCD and cisco.com->CCN there is no branch called sytemProfiles. There are two similar branches. One is labeled 'profiles' and the other labeled 'systemProfile'. Both of them have no data in them.
Are there any reports conflicts with Personal Assistant and extension mobility? Personal assistant is working with this machine and is present in the DCD directory. (PA isn't installed on this machine.)
I don't think PA has anything to do with your problem. When you are in DCD: click the + next to cisco.com, click + next to CCN, and then just click on systemprofile. On the right you should see "System Profile" and "Hoteling Profile"
Double-click the Hoteling Profile entry and modify the URL if it's pointing to the old information.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.