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extension mobility problem

mbacha
Level 1
Level 1

hi,,

i have configured the extension mobility V. 2.2(5) on CCM 3.2 SPG.

the problem that i have is :

When i press service button ihave usually the window

- Authorization required !!!

Username :

Password :

so i haven't Login service that i have been configured on the iP Phone..

Thank you for your help

1 Reply 1

k.poplitz
Level 3
Level 3

I have some good documents on Troubleshooting Extension mobility issues. It deals with the login/logout services too.

Troubleshooting Extension Mobility in Cisco CallManager 3.1

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080093e72.shtml

Extension Mobility and Phone Login Features

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4cbe.html

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