i didn't get the extension mobility service start! we use ccm 3.3(2) and the prob seems to be, that in the registry are no entries. the cisco troubleshooting papers declare this:
When a user presses the Services button, the phone displays "2" or "3."
Check the registry entry of the Cisco CallManager Extension Mobility:
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems Inc.\
Make sure that an entry for "Password" exists and that the "UserID" is "EMApp." If these entries are not there, a problem exists with the installation.
ok, a prob with the installation. what does this mean? since ccm 3.3 you don't have to install em, you just have to configure it. or does this mean i have to re-install the ccm? we use active directory, could this be a prob for em?
in the registry under HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems Inc.\Directory Configuration\AppUsers there is no EMApp! has anybody an idea?
the CCMAdministrator and the CCMSysUser are already in the registry! but there is no EMApp entry. i modified this file and made a entry for the EMApp, but i have already error 2, unsuccessful registration! when i look in the trace-log-files:
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