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Community Member

Extension Mobilty Problem

I am running 3.2.2c (spH) extension mobility has been working fine for the last year . The dc directory corrupted , fixed it by restoring the mcs.sti file . Having a problem now that when I select the service it returns with nothing except the "select" softkey changes to "Update" . I have reinstalled extended services and reconfigured extension mobility - still no luck . Any ideas

2 REPLIES
Cisco Employee

Re: Extension Mobilty Problem

The symptoms indicate the scripts are not being executed. In the CRA Directory Configuration, can you try to initialize the profile and see if that helps.

Community Member

Re: Extension Mobilty Problem

Hi , I Initialized the profile . It installs the hotel.aef etc and initializes fine . Still the same symptoms .

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