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Extension not available

I'm trying to set up a call handler that will ring an external bell. No matter what extension I put in, Unity gives me a message, "Extension requested is not available now". We're running build 2.4.6.102.<br><br>

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Anonymous
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Re: Extension not available

Are you sure that's what the prompt says? Doing a quick scan of my prompts text file I don't see that text come up... but it could be out of date.

When you say "external bell" you mean an outside line or are you talking about a extension off the switch or both? Can you try configuring the call handler to ring an internal extension real quick to see if it works if that's the case?


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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