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extensions

I have a few questions about extensions?<br><br>Should CCM and Unity Extensions match? IE, my phone's primary extension is 6510 and my Unity Extension is 6510. <br><br>Audio test applications, is it a good idea to assign extensions to all the call handlers in your audio Text applications. It's great for testing but for a productions system, would it be recommended?<br><br>Regards<br><br><br>

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Anonymous
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Re: extensions

Having your extensions match up isn't required (there are ways around it) but it makes administration and maintenance far easier, as the integration will work automatically.

For call handlers, it really depends on if you want the handlers to be 'dialable' from the main conversation, and whether or not you're going to have forwarded calls coming in that route to the handler (in which case the extension should match up).



Scott Morgan
Cisco Systems TAC

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