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Bronze

Extention Mobility logout

Hi

I have problem on one phone. When the user is logged out, he can still sees his extension number on the phone and user can dial him. But, on CCM it is shown that user is logged out. I am running CCM 3.3.2

Could be problem with the firmware?

any ideas.

thanks

3 REPLIES

Re: Extention Mobility logout

What is the phone configuration in CCM admin? Could it be that this device has the user's extension assigned to it?

Brandon

Silver

Re: Extention Mobility logout

What is the Extension Mobility Logout Profile on the phone? Make sure it doesn't match the same user's profile.

Regards,

Anup

Bronze

Re: Extention Mobility logout

Hi

It is using device logout profile not user logout profile.

Any ideas.

Thanks

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