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External Call to Hunt Pilot not receiving Busy Tone

Hi

I have

Line Group - 3 lines

61620

61621

61622

options

No Answer - Try next member but do not go to next group

Busy - Stop hunting

Unavailable - Try next member then go to next group.

The next group is one line used as an alerting phone if no one is logged into the hunt group.

Hunt list - contains line group

Hunt pilot -

61600

Forward hunt no answer - 69916 (unity call handler)

Forward hunt busy - blank

When all lines in line group are busy and I ring pilot 61600 from an internal extension I get busy, however if I ring from an external number I get ringing and the call disconnects after the carrier timeout.

Does anybody know how to get busy to the external caller.

Thanks

Anthony

1 REPLY
Green

Re: External Call to Hunt Pilot not receiving Busy Tone

The same issue for DN which are busy or only the HP?

If the GW is H.323 you may check this link:

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a0080111b58.shtml

HTH

/Gonzalo

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