I have Unity 2.46 system connected to Call Manager 3.08 that works fine when extensions inside the network dial it. During the opening greeting, the directory or any extensions are accessible by selecting the appropriate numbers. However, when an external call comes in (via an FXO port on MRP200), Unity answers properly but does not recognize the DTMF signal inputs from the external caller and continues into the default mailbox on every call.<br><br>
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...