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External calls to Unity - big problem

Hi

When configuring Unity I notice that when is external calls (DN is forw. to Unity) it gets busy tone. Also I notice Transfer incoming calls to subscriber's phone future doesnt work.

Any idea?

Thanks in advance

Unity 3.1 Build 3.1(5), WIN 2000 SP3

TSP6.0.2.b 4 ports (no problems with port with CCM)

SQL SP2

CCM 3.1, WIN 2000 SP2

1 REPLY
New Member

Re: External calls to Unity - big problem

Hi,

We had the same problem in a test environment.

The solution in our case, was the codec settings at the gateway.

We had to configure it to G711ulaw.

It doesn´t work with alaw codecs.

August / NTS

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