08-06-2001 12:36 AM - edited 03-12-2019 12:08 PM
External Voice mail is going into the "Example Administrator" mail box. Internal however is correctly going into the user's mailbox. Any ideas?<br><br>
08-06-2001 02:41 AM
On installation, Unity creates a distribution list called "unaddressed messsages". Also on installation, the Example Administrator is added to this DL. When something goes awry (there are a few reasons bad things can happen), it gets sent to him.
So, if an internal caller calls Extension A and Extension A forwards to Unity, Extension A gets the message, but if an external caller calls Extension A, and Extension A forwards to Unity, the Example Adminstrator gets the message?
Steve Olivier
Software Engineer
Cisco Systems
08-07-2001 11:37 AM
Are there any errors in the application event log?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide