Hello. I've got a frustrating issue here. I just purchased a 7960 IP Phone and would like to perform a factory reset on the unit. I have followed the directions in the following article but my phone doesn't respond as it should.
Are you using Callmanager or Callmanger express? Create a DHCP in the callcontrol software server/Router, and put the phone directly to the switch which is connected to the callmanager or callmanager express.
When I power my phone on, it boots up normally like the rest of my phones but it has some old POS3 load on it and I am unable to provision it manually. I believe it has a SKINNY load on it currently and I would like to upgrade it to a SIP load. I have all the correct binaries and have done this many times previously by just doing a factory reset and putting the right files in my TFTP directory.
But when I power the phone on while holding #, it lights up headset steady for a fews seconds, then mute steady for a few seconds, then the speaker button, then it goes into normal boot.
I believe at this point, it should flash all three buttons and I can then enter 123456789*0# to reset. But it never gets that far.
BTW, I have verified that the # button does in fact work.
I wish there was I way I could open up the phone and change a jumper to manually force a reset or something. Kind of like what you can do on a motherboard for a BIOS reset.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...