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New Member

Factory reset for cisco ip phone 7980

I am having issues finding documentation on how to wipe/reset the cisco 7980 video phone.

Could someone provide instructions?

1 ACCEPTED SOLUTION

Accepted Solutions

Factory reset for cisco ip phone 7980

I am guessing you meant 7985:

  1. Press **# in order to unlock Network Configuration on the phone.
  2. Press Settings.
  3. Press 3 on the keypad (or scroll down) for Network Configuration.
  4. Press 33 on the keypad (or scroll down) for Erase Configuration.
  5. Press the Yes softkey.
  6. Press the Save softkey

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2 REPLIES

Factory reset for cisco ip phone 7980

I am guessing you meant 7985:

  1. Press **# in order to unlock Network Configuration on the phone.
  2. Press Settings.
  3. Press 3 on the keypad (or scroll down) for Network Configuration.
  4. Press 33 on the keypad (or scroll down) for Erase Configuration.
  5. Press the Yes softkey.
  6. Press the Save softkey

Please rate useful posts.

Please rate useful posts.
New Member

Factory reset for cisco ip phone 7980

Thank you

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