Factory reset IP 7940

[cruz_javier]

Hi,

i made a factory reset to my IP Phone 7940, after that i cant have access to the settings when i press the setting button, and i cant do nothing after that!, what can i do to restore or gain access to the settings menu???????

Thanks :S

[ananddiwakar]

Can you make it sure if the access is allowed in CCM. Please check the box at the bottom in phone configuration page

[cruz_javier]

sorry, but what its the CCM, i have all the functions boton disabled after i made the factory reset...... how can i get access to the configuration menu??

[gpulos]

CCM is short for CallManager Administration in the previous message.

in ccm admin, verify the phone configuration has Settings Access enabled.

see this link for more info:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080181b98.html#1121361

[cruz_javier]

Ok, i see i need a call manager to confgure the IP Phone, but i only have Asterisk PBX :(

Thanks.

[josegre]

This forum its only for productos for Cisco

[computerman2001]

Yes and he is having a problem with a CISCO 7940 IP Phone so i think he is justified in posting.

I have CME4 and i am having the same problem with a 7940 i also have no control over the phone from the GUI or the CLI any ideas guys?

Cheers