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4
Replies

failed call through H323 gateway and CUCM 8

NONA_1986
Level 1
Level 1

i have a 3845 gateway added as h323 gateway on CUCM 8.

we i try to make an outbound call .

The system cannot complete the call.

"Your call cannot be completed as dialed Please  consult your directory and call again or ask your operator for assistance "

when i opend a debug h245 on the GW  i get the below output .

023334: *Apr 12 13:08:55.918: %C3800_ENVM-3-MFAIL_OFF: There is more than one fa
ilure with the Power System 2 or this Power System has been turned off.
023335: *Apr 12 13:09:15.918: %C3800_ENVM-3-MFAIL_OFF: There is more than one fa
ilure with the Power System 2 or this Power System has been turned off.
023336: *Apr 12 13:09:33.906: h323chan_chn_process_read_socket: fd=0 of type LIS
TENING has data

023337: *Apr 12 13:09:33.906: Changing to new event: ACCEPT
h323chan_chn_accept: fd=0

023338: *Apr 12 13:09:33.906: h323chan_gw_accept: TCP connection accepted from 1
72.19.0.141:40444 on fd=2
023339: *Apr 12 13:09:33.906: h323chan_chn_accept: Local(0x0) accepts TCP conn f
rom 172.19.0.141(0xAC13008D) port (40444); fd=2changing from LISTENING state to
ACCEPTED state

023340: *Apr 12 13:09:33.926: h323chan_chn_process_read_socket: fd=2 of type ACC
EPTED has data

023341: *Apr 12 13:09:33.930: h323chan_close: TCP connection from fd=2 closed
023342: *Apr 12 13:09:35.918: %C3800_ENVM-3-MFAIL_OFF: There is more than one fa
ilure with the Power System 2 or this Power System has been turned off.

can  any one help ??

.

1 Accepted Solution

Accepted Solutions

Then look at your H323 config and make sure you're matching a destination pattern on a DP and the DP is up.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Start by checking CSS/partitions on CUCM, then make sure you're matching a dial-peer on H323 and that the target (VOIP or POTS) is up

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

i think it is a Gateway issue not a CUCM issue .

i have check the CUCM by using DNA and here is the result .

 

-

-

 

  9701005041942

  RouteThisPattern

 

  01005041942

 

  192.168.10.200

  OnNet

  NO

  Disabled

  NO

 

-

-

 

  01005041942

  1105

 

 

-

  NO

 

 

 

 

  1105

 

-

 

 

 

-

 

 

 

 

 

 

-

  01005041942

 

-

 

 

 

  Yes

  18

  No

 

  1105

  9701005041942

-

  NO

 

 

  Default

  Default

  1105

 

-

  Default

  Default

 

-

 

  PreDot

 

  01005041942

 

 

-

  192.168.10.200

 

  UnKnown

 

 

 

  Disabled

  Disabled

  Use System Default

  None

-

  1105

  Originator

  Default

 

  1105

 

 

 

-

-

-

  97.01[^3]XXXXXXXX

  Enterprise

  OffNet

  AccessDevice

  ExecutiveOverride

  RouteClassDefault

 

 

 

 

Then look at your H323 config and make sure you're matching a destination pattern on a DP and the DP is up.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

solved after adding the right destination pattern at the pots DP .

Thanks alot

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