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FAILSAFE System Greeting

Hello, I have configured a call handler with an Extension number 1000

when I call the default Unity Greeting and dial 1000 I get the call handlers greeting. BUT, when I forward Extension 1000 to voicemail from the Call Manager I get the Failsafe system greeting.

I have completed many call handlers this way and the all work fine.

This one I cannot figure our what I did wrong.]

Please Help

1 REPLY
Cisco Employee

Re: FAILSAFE System Greeting

Anytime failsafe is there, there's going to be something in the event log to go with the failsafe message. Who is the message recipient of that CallHandler? Can you leave messages for that subscriber?

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