Are you getting any error messages? I had an instance a few years back with an MCS-7835. I tried resetting with no luck. Ended up having to RMA a replacement tape drive from cisco, since the tape was stuck and i couldn't get it out.
No error msgs thatI have identified as relevant to this issue. I too have been instructed by CISCO to acquire the SN of both the MCS-7835 as well as th tape drive for possible RMA. I hate to jump the gun and make that move when it is possible to extract and clean the drive. I have had this issue once before and a hard reset did clear the tape as it was not a boot drive, mechanically it released the tape on reboot.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...