Fast Dials

[vinothdhanapal]

Hi

Can anyone explain to me more about fast dials and how they are related to Users?

As some users had fast dials before we rolled out extension mobility. We had to delete the users and re create the users so that there was uniformity and when the users used the new username n password to login they had lost the fast dials.

This seems that there is some relation between them.

Thanks

Vino

[Rob Huffman]

Hi Vino,

There are a number of services and applications that are related to the User as created in the CCM Directory. Applications and Services That Use the Embedded LDAP Directory;

The following Cisco CallManager applications and services use the embedded LDAP directory for user and other types of information:

Bulk Administration Tool (BAT)

Tool for Auto-Registered Phone Support (TAPS)

AXL

Cisco CallManager Extension Mobility

Multi-Level Administration (MLA)

Cisco CallManager User Options

Cisco Conference Connection

CTIManager

CDR Analysis and Reporting (CAR)

Cisco IP Manager Assistant (IPMA)

Cisco Customer Response Solutions (CRS)

Personal Assistant

Cisco Emergency Responder (CER)

Cisco IP Phone Services

Personal Address Book (PAB)

**FastDials

Cisco WebDialer

Cisco IP SoftPhone

Cisco IP Communicator

Cisco CallManager Attendant Console

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edaa5.html

Hope this helps!

Rob