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New Member

Fastbusy on outgoing calls

CCM 3.3.5 SR2/3640 mgcp voice gateway.c3640-jk9o3s-mz.123-8.T5.bin

DSP Ver.4.3.23.

Have 2 T1 PRI's on gateway.1 handles all long distance calls.The 2nd handles all local and incoming calls.About every ten days or so when end users attempt either a local or long distance call they get fast busy.Incoming calls receive busy signal.Resetting gateway has corrected problem.This has happened 3/4 times over the last 3months.Looking for suggestions on the best way to troubleshoot.

Thanks

2 REPLIES
Blue

Re: Fastbusy on outgoing calls

what you need to do is perform some debugs on the router during the period of fastBusy and noIncoming calls.

the following debugs will help you:

debug isdn q931

debug interface 'priInteface'

debug voice vtsp

debug voice ccapi inout

these can get you started with seeing what the PRI and gateway are doing during these troubles.

New Member

Re: Fastbusy on outgoing calls

Thanks,I will give these a try.

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