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Fax Blocked Voice Port (FXS)

dinorubio
Level 1
Level 1

hi,

an outgoing fax call blocked my voice port. it stays in a busy state for days... shut and no shut doesn't put the voice port in a dorm state again, only a reload will correct it... is there any solution instead reloading the c2800?

many thanks

1 Accepted Solution

Accepted Solutions

Dino -

If you are running IOS 12.4, This seems to be attributed, possibly, to a known bug with the FXS port:

Cisco bug ID CSCse83674

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse83674

View solution in original post

3 Replies 3

Aaron Harrison
VIP Alumni
VIP Alumni

Seems odd - if you physically disconnect the cable does the port clear?

If so, use a new cable with only the necessary 2 pins cabled up.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

we do not have access to the equipment. we must solve remotely. but it is properly cabled...

i will check the ios version..

thanks

Dino -

If you are running IOS 12.4, This seems to be attributed, possibly, to a known bug with the FXS port:

Cisco bug ID CSCse83674

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse83674

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