Unfortunately Lightning Fax doesnt support sending faxes using a custom recipient youd think setting the address up as [FAX:name@number] would work, unfortunately the FAX portion gets stripped and their gateway never gets it. Im trying to work out some sort of work around to this, but so far nothing works.
You CAN have fax recipients show up in the directory, however, by jumping through a couple hoops with a public folder. To do this, follow these steps.
1. Using an administrator account (i.e. someone that has rights to create public folders in via Outlook) open up Outlook and create personal contacts for all the fax recipients you want to make available in the address book for everyone. All you need to do is provide a name and fill in the Business fax field to do this. If you also add an email address youll see two entries in the address book, one for email and one for Business fax so youll probably want to leave the email off. 2. Create a public folder called, say, Fax Recipients or something really creative like that. When you create the folder be sure to set to hold contact items not mail items or this wont work. 3. Once youve created it, right click on it and select properties. Go to the Outlook Address Book tab and be sure to check the Show this folder as an email address book option. 4. Copy your fax contacts from your contacts list to the public folder.
Now when folks want to send a fax to one of these guys, they can select the Fax Recipients container in their address book and all these guys are there. I know this isnt exactly what youre looking for since theres no way (that I can figure out anyway) to bundle a number of these fax recipients into a DL so you can send faxes to all of them at once without have to select them individually. Ive asked for help from the Interstar guys on this and were looking into possible work arounds. If we figure something out, Ill be sure to post it here.
Were also working through the features on the next fax version well be getting from them and this is one of the things weve asked for (i.e. somehow fixing the Custom Recipient problem such that you can create fax users in the Exchange directory). I cant say if itll get in or when well have it in hand, but we have identified this as something wed like to see get cleaned up.
As a follow up to this, if you're using Outlook 2000 to create the contacts that you dump into the public folder (mentioned in the previous post) you can create distribution lists that show up in that public folder...
Versions prior to Outlook 2000 wont support this, but only the client creating the contacts and sticking them in the public folder will need to be 2000. That should get you close to where you want to be.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...