Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

Fax doesn't work on ATA186

Hi,

It has been on this forum before (not by me!), but there was no solution then.

I have an ATA186, configured as H323-device. I can Fax with the machine on line1, but I can't recieve a fax! How can I get this to work?

I have put 'fax protocol t30' on 'voice service voip', but that doesn't help.

Any help is appreciated.

Thanx,

Sascha

3 REPLIES
rmg
New Member

Re: Fax doesn't work on ATA186

Maybe I'm wrong, but I thought the ATA186 could only do fax passthrough, whereas t.30 is fax relay?

Re: Fax doesn't work on ATA186

ok, but our 3640 with the E1 doesn't support fax passthrough! (IOS 12.1(5)T8)

Bronze

Re: Fax doesn't work on ATA186

Hi,

I have tested the ATA s with the following Software " v.211.ata186 (Build 0803a)" and it works well.

You must disable the " voice service voip".

Use the command "fax rate disable " on the voip dial-peer.

Configure the fields in the ATA with the following Commands:

ConnectMode: "0000e001" if you have configured the "a-law codec on the voip dial-peer or

"0000a001" if the codec is u-law on the voip dial peer.

AudioMode: 00140014

Good Luck

Mehmet

146
Views
0
Helpful
3
Replies
CreatePlease to create content