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Fax Integration with Unity 3.0

I have a customer who is wanting to do Unified Messaging with fax capabilities. I understand Unity needs to be integrated with third party server/software to perform these functions. Any suggestions on a good third party fax server? Anything I need to do to Unity to make it fax ready besides unified messaging licenses?<br><br>Thanks. <br><br>

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Anonymous
N/A

Re: Fax Integration with Unity 3.0

Here's the list of fax servers currently supported and tested with Unity (all Unity versions, including 3.0):

Captaris RightFax Version 6 or higher

Esker FaxGate Version 7 or higher

FAXCOM for Exchange Version 6.19 or higher

Fenestrae FAXination Version 4 or higher

Interstar LighteningFax Version 5.5 or higher

Omtool Fax Sr. Version 3 or higher

Optus FACSys Version 4.5 or higher

You can always get the latest link off the 3rd part fax link on the main ECSBU page:

http://wwwin.cisco.com/icsg/ecsbu/

No, there's nothing special you need to do on Unity's side to make any of the above integrations work. You do, of course, need to get FaxMail licenses for Unity and set that option on the COS for users you want to be able to retrieve faxes over the phone (and fax email if you have TTS for them as well).


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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