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Fax logs

Are there anymore detailed logs than the LFyyyymmdd.log that are generated? I'm still having problems with faxes not routing correctly. I'd like to see what DTMF the board thinks it is receiving (all/none/partial) to help me adjust timers in the switch.<br><br>(AD120 2.4.6.102. Active Fax server 6.5 SP1 Build 136. Monitor 6.5.1.15)<br><br>

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Anonymous
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Re: Fax logs

hmmm... been a while since I've done anything with the ActiveFax stuff. However I do remember that if you open the Lightning Fax administration consol and go look at the fax waiting to be delivered it'll show you what ID it tried to route on there. This should also show up in the sent fax (presumably sent to the Unaddressed Faxes distribution list).

I also seem to remember the fax status monitor showed the digits it got somewhere... The LFxxx logs are scattered all around under their install directory, I'm sure one of them has routing data in there I just can't recall where you'd go fish it out from.

In case you need it, here's an old post that talks about how to adjust the Gamma drivers for the fax cards to adjust the DTMF "window" for inbound routing digits:

http://avforums.isomedia.com/cgi-bin/showthreaded.pl?Cat=&Board=unityent&Number=640&Search=true&Forum=unityent&Words=fax DTMF&Match=And&Searchpage=0&Limit=25&Old=allposts&Main=639


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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