Fax machine dialing from FXS without 9 in CCME

[ascensioncapital]

Hi everyone,

I have a fax machine connected to a FXS port (voice-port 0/1/0). We use the PRI for inbound and outbound calls (voice-port 0/0/0:23). I can currently make calls from the fax through the PRI but I have to dial 9. How can I not force the fax machine to dial 9?

Thanks!

Stephen

[thisisshanky]

Is this a H323 or MGCP gateway ? If using H323

Use separate dial-peers for dialing from fax machines

dial-peer voice 1 pots

destination-pattern [2-9]...... (7 digit dialing in this case)

port 1/0/0:23

Then use COR so that phones wont have access to these dial-peers. Only fax machine ports should.

[ascensioncapital]

Thanks! Definatly steered me in the final direction. All works now!

Stephen

[jshear]

Go to the gateway configuration page on CM. Click on the appropriate gateway and view the fxs port you want to prepend the 9 on.

If you scroll down towards the bottom of the page there is a spot to put a prepend digit. Put a 9 in this field and reset the port. You should be good to go after that.