What are the currently supported 3rd party fax vendors available for integration with Unity and Call Manager ?<br><br>Is there an overview of how this integration works ? By this I mean a brief description on the user processes for sending and receiving faxes through a Cisco voice gateway as well as the call paths through the network.<br><br>Tks<br><br>Geoff<br><br>
There are others that have successfully used other fax servers (see my other posts out here on how to set the message class were filtering on for faxes). I dont have a list of those handy. The short story is, though, if they have a gateway for Exchange, apply a unique message class to their inbound faxes (i.e. its not just an IPM.NOTE message) and you can send faxes from an Outlook client using the address format [FAX:Name@Delivery Number], youre good to go. You can get faxes and delivery them from over the phone and send emails out to a fax machine from over the phone.
The call flow here is very simple calls come into analog fax cards on the fax server itself (no fax servers are out there supporting IP fax protocols that Ive seen yet). Most fax servers support DID or analog DTMF call routing (DID is definitely your better bet). They lookup the FAX ID of the user based on that inbound number and dump the fax into that users mailbox via the Exchange gateway.
Unity or CM are not involved in handling the inbound fax at all we will allow you to send faxes, alert you when they arrive and the like but its all up to the fax server in question to get it into the users mailbox.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...