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New Member

Fax to E-mail cut off half way

Hi,

Im using Cisco 1751-V as voice gateway

and I configured the onramp fax-to email

When I receive from sender that using ATA-186, I only can receive half page then cut off.

But when I receive fax from other people, its working well.. can receive the whole page.

And when the sender (with ATA) sending fax to my Fax machine, its working well. I can receive the whole page on my fax machine.

Is there any additional configuration to the Voice Gateway to receive fax from ATA Sender ?

Thanks

Rgrds,

David

Below is my conf

fax interface-type fax-mail

mta send server 10.10.10.1 port 25

mta send subject Fax server received a new fax from

mta send with-subject $s$

mta send postmaster fax@domain.com

mta send mail-from hostname domain.com

mta send mail-from username fax

application

service onramp flash:app_faxmail_onramp.2.0.1.3.tcl

!

voice-port 1/0

cptone SG

timeouts interdigit 3

connection plar 67288888

music-threshold -70

bearer-cap Speech

caller-id enable

!

dial-peer voice 660 mmoip

description Fax to Email

service fax_on_vfc_onramp_app out-bound

destination-pattern 67288888

information-type fax

session target mailto:faxsingapore@domain.com

!

dial-peer voice 661 pots

service onramp

incoming called-number 67288888

direct-inward-dial

port 1/0

!

3 REPLIES
Hall of Fame Super Gold

Re: Fax to E-mail cut off half way

which exact IOS are you using ?

Re: Fax to E-mail cut off half way

Try adding:

voice service voip

modem passthrough nse code g711u

-nick

New Member

Re: Fax to E-mail cut off half way

Hi,

I still encounter the same problem

Attached is the

debug fax fmsp send t30,

debug fax fmsp receive t30,

and

show call history fax brief

Really appreaciate for the help

Thanks

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