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Fax Transmit Error

Hi Expert,

I have a problem when sending a fax to PSTN. This is a logical connection.

Fax-PSTN-NECPABX-VG-SatelitLink-CallManager-ATA-Analog Fax Machine

but if i try using this one

Fax-NECPABX-VG-Callmanager-ATA-Analog Fax Machine

it's working

We using g729 codec

Can somebody give me a advice to resolve this.

Best Regards

Andri

2 REPLIES
Silver

Re: Fax Transmit Error

I think it oculd be because of the configuration issues with PSTN,check the setting for PSTN network

Super Bronze

Re: Fax Transmit Error

The first connection has both a satellite link and a PSTN connection - either of which could be the source of the problem.

Try to rule out each of these in turn, then concentrate on whichever seems to have the problem.

Regards

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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