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Feature buttons not working PLEASE HELP!!!

For some reason I am unable to put a call on hold or transfer a call that comes in through a particular gateway. It works fine phone to phone or through my other gateway but does not work through my one gateway. Can anyone please help explain to me why this would happen?

For the record this was working fine up until today.

I am running 3.2.2(c) gateway is a 3640 with a H.323 PRI running 12.2.12(11)T

1 REPLY
New Member

Re: Feature buttons not working PLEASE HELP!!!

Hi,

Have you changed some thing in MOH? SOmething like the streaming codec, or something to do with Media Resource Groups?

Regards,

Sergio

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