I am at a customer that just upgraded to Call Manager 3.3 from 3.1 This customer was doing direct transferes to v-mail using digit striping on the inbound calls into Unity. Call Manager 3.3 does this now, but in the "old days" in CM 3.1 we used a file on the Unity server to do this.
Does anyone remember the file name so that I can change delete this file and convert to the new scheme of using the Call Manager to do this?
Re: File on Unity to strip digits on inbound calls
The files that end in .EXM are the extension remapping files - they can be named anything and you can have many of them for direct and forwarded calls - they should appear under \commserver\intlib\ExtensionMapping on your system. You can just rename them all to something with a different extension since at startup Unity looks in that directory for all files witha .EXM extension and attempts to load all the rules from them.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...