Can somebody point to the right direction to download the latest firmware for the following phones:
7940 / 7960 / 7912 / 7936.
Also, please explain how i can just push the firmware upgrade to just one or two phones so that i can test the upgrade w/o sending it out to all phones. And the proper way to push out the upgrade to all phones.
I think the best way to do this is to use the individual firmware files that are included, load them on the TFTP server and apply to the phones you want to test with (Device>Phone>Phone config page). After you are satisfied you can go ahead and load the firmware in the "device defaults" page and upgrade the rest of the phones.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
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