The customer is using the Line2 and Line3 partition trick to get their DN on more than one line. However, most that have this configuration now have flashing envelopes on their Line2 and Line3 to indicate voice mail but no voice mail exists. The MWI works perfectly and the flashing envelope on their primary line is fine. Resyncing the MWI will not clear the envelopes on Line2 and Line3. Any ideas? Customer has Unity v2.4.6(135) and CM v3.2(2c).
Re: Flashing Envelopes in Line2 and Line3 Partitions
Thank you Keith for your reply. My issue is similar. Only the default partition is not used for anything. The primary lines are in the BLUE partition and the secondary lines are in LINE2 and LINE3 etc. The Voice Mail is in VM. The calling search space for the voice mail parts includes the BLUE partition and the LINE2 and LINE3 partitions as well.
P.S. I can't seem to retrieve the complete bug description. The instructions for reproducing the condition are not displayed.
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