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forward a call

When forwarding a call, it forces you to spell the recipients name -- I assume that there's a setup option that allows you to simply enter the extension for forwarding (or spell the name), rather than forcing you to only spell the name<br><br>

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Anonymous
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Re: forward a call

The default for this is configurable on a user by user basis in the SA and AA. You can also toggle between selecting by name vs. extension on the fly over the phone by pressing "##".

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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