Forward All Issue

[luisfe70]

Hi, i have a problem with the Forward All boton of the ip phones. When somebody press this boton without entering the dn where the calls should be forwarded to, all calls are missed. I think this is a very known problem, does anybody know the solution.

Regards

Luis Felipe

[jbarcena]

- What do you mean by "all calls are missed"?

- Which CCM version are you running?

- Is this happening to all the phones? What model?

- What phone load are you using (firmware)?

//Jorge

[luisfe70]

when i press CFA button, and then i don't enter a CFA destination, all the incoming calls are missed because the phone doesn't ring, and a fast busy tone is heard in the caller end.

The callmanager version is 3.3(4)

This happens with 7910G and 7912 ip phones models.

The firmware are

7910: P00405000500

7912: CP7912010300SCCP040312A.SBIN

Best Regards

Luis Felipe

[jbarcena]

Yes, this is a bug

CSCee55633: CfwdAll to null destination if no number entered

Symptoms:

Call forward activated to null destination if no number is entered after

pressing CFwdAll softkey.

Conditions:

Call Manager 3.3(4).

Workaround:

Press CFwdAll again to clear Call forward or clear from ccmadmin or ccmuser web

pages.

HTH

//Jorge