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Forward loops

Hello guys,

I have a question about the forwarding between IP Phones:

Is it possible after one or two forward action, to forward the call to a general DN (Attendant for example). This would allow to configure for example 2 phones forwarding on busy to each other, and to forward to the attendant in the case they are both busy.

Thanks in advance

jp

1 REPLY
Bronze

Re: Forward loops

You could do something in the Attendant Console with a hunt group (pilot point). You could set the 2 phones to point to the pilot point on busy, or no answer, and have your voice mail DN the last number in the hunt group. You could use linear routing.

Geoff

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