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New Member

Forward Ports

I stil cannot resolve this voicemail port forwarding issue. I have the first port forwardbusy/noanswer to the second port etc.... all ports can be reached by the DN but when the main port is busy it does not foeward when dialed. Unity 3.1/Call man 3.1 <br><br>what am I missing?<br><br>Network Engineer<br>Crimson Technologies Inc.

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5 REPLIES
Gold

Re: Forward Ports

Do you have a VoiceMailDn configured for the Cisco Messaging Interface (CMI)? If so you need to remove it and stop/start CallManager. CMI is not needed for IP integrations.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

Anonymous
N/A

Re: Forward Ports

Good call. I did have the DN configured for CMI. you rule :-)

Network Engineer
Crimson Technologies Inc.

New Member

Re: Forward Ports

What if you have this problem, and you don't have anything configured for CMI?

Pilot # 8000

Hit MSG button OR dial 8000 from phone A

Hit MSG button OR dial 8000 from phone B

A goes to voicemail on line 8000

B gets a fast busy.

Cisco Employee

Re: Forward Ports

Is phoneB in a different CSS than phoneA?

New Member

Re: Forward Ports

VM ports were in wrong CSS.

Problem solved.

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