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New Member

Forwarding Calls not working with a GSM number

Hello everybody,

I meet some trouble.

I forwarded my calls from my internal line to a GSM number. when I try to call me from an external phone, the line is busy. But when I do the same test with an internal phone, the forwarding works well.

Can you help me please??

3 REPLIES
Anonymous
N/A

Re: Forwarding Calls not working with a GSM number

Was the call forwarding working before or you are trying for the first time?

New Member

Re: Forwarding Calls not working with a GSM number

The CFA never work at this time, but it's not a CSS problem because when I try to phone to the GSM everything work well.

Re: Forwarding Calls not working with a GSM number

I would take a CCM detailed trace from both calls (CFNA calling internally and CFNA from an external phone) and see the difference in the call.

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