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Forwarding in 2.4.6

When i press 2 to send a msg, system will asks me to enter an extension, after entering an extension, system will do the following: <br>1) announce that person's(receiver) mailbox's name<br>2) Announce that person's(receiver) extension<br>3) Upon hitting the # key, system will announce it is added.<br><br>However, when i do the same thing to forward a call, the system WILL NOT do 1) or 2) as mentioned above. I just want to know whether it is a bug or some configuration settings that i have missed to adjust. <br><br>Systems Engineer

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Anonymous
N/A

Re: Forwarding in 2.4.6

This is exactly why I wanted to put this forum up...

I just ran into the lab and tried this out and sure enough, it's broken. You're right, the forwarding and message addressing conversations should sound alike and the forwarding conversation is skipping the name confirmation.

I'll enter this in our bug tracking system today...

thanks for the report.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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