One of our client wants to know who is maliciously calling her but everytime the phone (7940G) rings, it only displayed "unknown number" or "external call". When I look at the CDR, there's no number for external call only calls from internal which of course I don't need. I also used the CAR's Malicious Call Details but no results. Can someone suggest a free tool or plugin for this?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...