We have installed Cisco Unity 188.8.131.52 (CallManager 3.1.3(c)) with french language. When pressing the messages button, the openning greeting is in french. But, when dialing the Voice Mailing DN (like 4377), the openning greeting is in english.
If we use the messages button on the phone to get our messages averything is in FRENCH because the phone dial the number corresponding to the first Voice Port. But if we dial 4377 which is forward to the first Voice Port the system respond in ENGLISH.
The directory c:\CommServer\Localize\DefaultConfiguration\FRA (and ENU) are already there.
The configuration for the Call Handler «Opening Greeting» is:
if I select «System» we get in FRENCH «Désolé Opening Greeting est occupé ou n'est pas disponible» and in ENGLISH «If you would like to try an extension you may do so now ... good by»
In the documentation «How call routing tables work» it is said «The default phone language is associated with a call when it first enters the Unity system»
Our default phone language has been set to French(Standard) the only one loaded because of the license. By the way we transfered UNITY on a new server recently. So for the license we use a dongle on the printer port. On the old server with the same dongle we had a license count of 6 for the language. Do you have an explanation ? Does the license count for the language come from the dongle or the CDs. We didn't use the same set of CDs on the new server.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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